Assist Eye

Vision Enhancement AR software

Thirdeye finally makes it possible for those with visual impairments to connect with loved ones and others without always having to use a big clunky machine.

Explore our immersive technology solutions:

  • All-in-one user interface for easy control
  • AutoZoom Mode
  • Facial Detection
  • Optical character recognition (OCR)
  • Speech to Text
  • Live Translation
  • 80+ languages supported
  • Change color contrast

How do I get started?

  1. Sign up via realEye.thirdeyegen.com dashboard for AssistEye
  2. When you receive your glasses, simply scan the QR code from realEye.thirdeyegen.com dashboard and you’ll be taken into the AssistEye app immediately
  3. The AssistEye app will show how to setup the features.

Frequently Asked Questions

Is there a free and paid option? Can we share accounts between users?

Once you purchase the glasses, the software is free for 30 days and then must be purchased for $9.99/mo/user. We recommend one account per user as each user’s device preferences are different.

Can the glasses be locked remotely?

Yes, with Thirdeye MDM, you can securely lock the glasses and only have what you need loaded up.

Is it one size fits all for all ages/genders?

Yes, the glasses are one size fits all with adjustable nosepieces. They come with headbands as well.

Does this work with all insurance types and what is the coverage level?

If you have vision insurance, we’re happy to provide you with an itemized receipt that you can send to your provider with your reimbursement form. Once you’ve purchased, email us at support@thirdeyegen.com or call us at 1-(844) 973-7339 to request an itemized receipt from your order. You’ll then need to fill out the appropriate insurance claim form and mail the form along with your itemized receipt directly to your provider. Please Note: We do not work directly with vision insurance providers. If you have any questions about submitting a reimbursement claim form, please contact your vision insurance provider. For your convenience, below is a list of some of the most common vision providers and links to their claims forms:

  1. UHC AT&T CarePlus Insurance 100% Coverage careplus.att.com
  2. Veterans Administration 100% Coverage va.gov
  3. BlueCross/BlueShield 80%-100% Coverage, Depending on Policy bcbs.com

Will AssistEye work for me or only specific conditions?

AssistEye was created for people with vision impairment by retinal diseases specifically macular degeneration. It is best to contact your ophthalmologist or low vision optometrist to see if this is a suitable solution.

How is the UI to use?

ThirdEye glasses can be controlled via voice commands, gestures or simple head motion. So it is very easy to use.

What tasks can I do with these?

Watching TV, reading, hanging out with friends/family members and other daily activities.

Can this be used indoors or outdoors?

Yes, and there is a maximum brightness adjustment. You can also use the attached sunglasses Vysor when outside.

What happens if my prescription changes?

You can adjust the software in the AssistEye app to zoom in/out more.

Can this be worn on type of prescription inserts?

Yes, or you can purchase prescription inserts from our accessory store and insert them.

What is the warranty/return process?

There is a one-year warranty and a 30-day return process if not opened.

Does my insurance cover this?

Unfortunately, similar to hearing aids, these devices are paid for directly by the user. However, VSP Insurance does have provisions to reimburse part of the cost of low vision aids, as does Veteran Affairs.